Click to view our Accessibility Policy or contact us with accessibility-related questions.

Product Resources - Ridge Tracker Card - Apple Find My Essentials

RIDGE TRACKER CARD
APPLE FIND MY ESSENTIALS

For complete instructions, safety information, and warranty details, visit Ridge Tracker Card - Complete Guide.

Legal Disclaimer and User Acknowledgment

The Ridge Tracker Card is designed for use only with compatible Apple devices as specified by the manufacturer. Use of this product is subject to Ridge's Terms and Conditions and Privacy Policy, available here (Terms and Conditions) and here (Privacy Policy). Continued use of this product constitutes your acceptance of these terms and policies.

The Apple® products and services referenced in this resource, including Find My®, MagSafe®, Siri®, iPhone®, iPad®, iPod Touch®, and Mac®, are the trademarks of Apple Inc., registered in the U.S. and other countries and regions. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and regions. Neither Apple nor Cisco are responsible for the operation of the Ridge Tracker Card or its compliance with safety and regulatory standards. Ridge is not affiliated with or endorsed by Apple or Cisco.

Features

  • Works with Apple Find My: Track your Ridge Wallet, Ridge Backpack, Ridge Luggage, or other products with real-time tracking, sound alerts, and Lost Mode for added security. Please note that the tracker card only works with Apple devices and is not compatible with Android, Samsung Galaxy, Google Pixel, or other non-Apple smartphones.
  • 95dB Location Ringer: Loud enough to hear even in noisy environments with a 300 ft (90m) range for easy retrieval.
  • Wireless Rechargeable Battery: Long-lasting 155mAh battery with wireless charging for a seamless experience. Compatible with any Qi or MagSafe® wireless charger (not included), providing up to 5 months of battery life. There's no need to replace the battery.
  • Instant Notification Proximity Alerts: Get immediate notifications when your product moves out of range so you never leave it behind.
  • Voice Activation Tracking: Use Siri to ring your Ridge Tracker Card or display its location on a map.
  • Location Sharing: Share access with up to five trusted contacts for added convenience and security.
  • Advanced Privacy Protection: End-to-end encrypted tracking keeps your location data secure and private.
  • MFi Certified: The Ridge Tracker Card has passed Apple's Made for iPhone (MFi) program, ensuring it meets strict compatibility, safety, and performance standards for seamless integration with Apple devices.

Specifications

  • Compatibility: iOS 14 or newer
  • Coverage: Worldwide Lost & Found Platform
  • Range: Up to 300 feet (90 meters)
  • Rechargeable: A full charge lasts up to 5 months

For full specifications, visit Ridge Tracker Card - Complete Guide.

How to Set Up Your Ridge Tracker Card

What You'll Need:

  • Charged Ridge Tracker Card
  • iPhone, iPad, iPod Touch, or Mac with iOS 14 or newer
  • Bluetooth enabled
  • Internet connection
  • "Share My Location" enabled in Find My app settings

Setup Steps:

  1. Power On the Ridge Tracker Card
    • Press the button once
    • Device will beep and red light will flash
  2. Open the Find My app
  3. Add Your Tracker Card
    • Click "Item" → "Add Item"
    • Click "Other Supported Item"
    • Choose "Tracker Card" and click Connect
  4. Customize Your Tracker
    • Name the Tag and choose an Emoji
    • Click Finish

Your Ridge Tracker Card is ready to use!

How to Use Your Ridge Tracker Card

Using the Apple Find My app, you can easily locate your Ridge Tracker Card from your iPhone, iPad, iPod Touch, or Mac.

To Find Your Tracker Card:

  1. Open the Apple Find My app
  2. Click on the corresponding item to reveal the location

If Your Tracker Card is Out of Range:

  • Enable "Lost Mode" to lock its location
  • Tap into the vast network of Apple devices to help find it
  • Receive alert notifications if the Ridge Tracker Card falls out of range

Requirements for Best Performance:

  • Bluetooth is turned on
  • Internet connection is available
  • "Share My Location" is enabled in Find My app settings: Settings → Apple ID → Find My
  • Find My app on Apple Watch requires the latest version of WatchOS

How to Turn On, Turn Off, and Reset Your Ridge Tracker Card

Turn On:

  1. Press the button once
  2. Device will beep and red light will flash to confirm activation

Turn Off:

  1. Press and hold the button until you hear three beeps
  2. Release after the prompts
  3. Red light will flash once per beep
  4. The Ridge Tracker Card is now turned off and will no longer broadcast its location or respond to sound or locate requests

Reset:

  1. Open the Find My app and remove the Ridge Tracker Card from your devices
  2. Turn on the Ridge Tracker Card
  3. Press the button four times — on the fourth press, hold until you hear a long beep

Connection Timeout: If the card is not paired within 5 minutes of being turned on, it will emit four beeps. Press and hold the button on the front of the Ridge Tracker Card for four seconds and continue setup.

Connecting to Another Device: The Ridge Tracker Card can only be connected to one Apple ID at a time. To connect it to a different Apple device, open the Find My app, click "Remove Item," then follow the setup steps to pair it with the new device.

How to Charge Your Tracker Card

  • Place the Ridge Tracker Card on any Qi-certified or MagSafe-compatible wireless charger
  • A beep confirms charging has started
  • Blue light: Device is charging
  • Green light: Device is fully charged
  • A full charge lasts up to 5 months

For complete charging instructions and battery care, visit Ridge Tracker Card - Complete Guide.

Troubleshooting

Q: The Ridge Tracker Card is not showing up in the Find My app. How do I fix this?
Before you contact support, try this:

  • Make sure the Ridge Tracker Card is charged (charge for at least 1 hour)
  • Press and hold the power button to enter pairing mode
  • Ensure Bluetooth, WiFi, Location Services, and Find My are ON
  • If previous steps don't work: reset the Ridge Tracker Card and restart your phone

Q: My phone says "unsupported accessory." What does that mean?
There are two possible issues:

  • Wrong setup method: You're trying to add the Ridge Tracker Card using AirTag setup. Fix: Use Find My app > Items > Add Item > Other Supported Item
  • Placement issue: The Ridge Tracker Card is triggering an iOS accessory warning because it is placed near the Lightning port or on the back of your phone. Fix: Move the card away from these areas

Q: Why is the location not updating in real-time?
Apple's Find My network is not real-time GPS. The Ridge Tracker Card relies on Bluetooth signals, nearby Apple devices, and periodic crowd-sourced updates. To help reconnect:

  • Walk around with your phone to help Bluetooth reconnect
  • Pull down to refresh the Find My app
  • Use the Find My app to make the Ridge Tracker Card play a sound
  • Verify Bluetooth is enabled in your phone's settings

Q: The Find My app is showing "No Location Found." What does that mean?
This usually happens when the Ridge Tracker Card is out of Bluetooth range (over 300 feet), no nearby Apple device has detected it recently, or the Ridge Tracker Card is powered off, has a dead battery, or is physically blocked.

Q: Does the Ridge Tracker Card have Precision Finding?
No, the Ridge Tracker Card provides basic location tracking with proximity alerts and sound only. Unlike AirTags, it doesn't offer Precision Finding features like on-screen arrows, exact distance measurements, or haptic feedback.

For complete troubleshooting information, visit Ridge Tracker Card - Complete Guide.

Sharing & Privacy

Q: Can I pair the Ridge Tracker Card with more than one Apple ID?
No, each Ridge Tracker Card can only be linked to one Apple ID at a time. To transfer ownership, remove it from your current Apple ID first, then the new user can add it to theirs.

Q: Can I share the Ridge Tracker Card with other people?
Yes, you can share tracking access with up to five trusted contacts through the Find My app's "Share Item" feature. Contacts can see the tracker's location and receive notifications but cannot modify settings or remove the device from your account.

Q: Can someone else track me with my Ridge Tracker Card?
It's extremely unlikely. Apple's Find My system has built-in anti-stalking protections that detect, alert, and prevent unauthorized tracking. Your iPhone will notify you if an unknown tracker is traveling with you.

Q: If someone finds my Ridge Tracker Card, can they reset it?
No. The Ridge Tracker Card remains locked to your Apple ID until you remove it yourself. Only you can transfer ownership to someone else.

For complete sharing and privacy information, visit Ridge Tracker Card - Complete Guide.

Privacy & Data Protection

The Ridge Tracker Card works exclusively through Apple's Find My network, which uses end-to-end encryption to protect your location data. Apple serves as the sole data controller for all information related to your Ridge Tracker Card usage. Ridge cannot access your location, Apple ID details, or any data transmitted through the Find My network.

Anti-Stalking Protection:

  • For Apple Device Users (iOS 14.5+): Automatic alerts if an unknown tracker travels with you, with the option to play a sound on the unknown tracker to locate it
  • For Non-Apple Device Users: The Ridge Tracker Card automatically emits an audible alert when separated from its owner and in motion

To disable the Ridge Tracker Card and stop all location reporting, press and hold the button until you hear three beeps, then release.

Privacy Resources:

For complete privacy controls, data removal, and compliance information, visit Ridge Tracker Card - Complete Guide.

Certification & Compliance

  • MFi Certified: Made for iPhone — meets Apple's compatibility, safety, and performance standards
  • FCC ID: 2APRQ-TRACKERCARD
  • IC ID: 29089-TRACKERCARD

For complete regulatory and compliance documentation, visit Ridge Tracker Card - Complete Guide.

Ridge® is a registered trademark of The Ridge Wallet LLC. All rights reserved.

Revised April 21, 2026